FAQ

What is the duration of a single lesson?

A single lesson lasts 60 minutes.

What are the technical requirements for the course?

Operation system: Windows, MacOS
Browser: The latest versions of Google Chrome®, Mozilla Firefox®, Microsoft Edge®
Internet connection and speed: Minimum speed of 30 Mbps
Other Requirements: A valid email address, Adobe Acrobat Reader DC® (free software) to open PDF files, Headset for clear audio communication

Is the placement test free of charge?

No, the placement test is not free — a small fee applies. This assessment helps us place you at the most appropriate level to ensure you get the best start. If you have a recent Cambridge Exam, IELTS, or TOEFL score, you can share it with us instead.

How many hours can I take per week?

A learner of English at house of Britain can take maximum 10 hours per week.

How many students are there per class?

There are maximum of four students in a group class to make sure we meet your language needs and the lesson is efficient.

What is the minimum age?

The minimum age for our classes is 16 years old.

What must my level of English be for a course at House of Britain?

You must at least be an Elementary level learner of English.

How can I cancel my lesson?

If you are unable to attend a scheduled lesson, please inform us by 3:00 PM on the day before the class. We will then try to arrange an alternative time for you. In such cases, it is possible to make up the lesson at a time set by your main course teacher.

If I miss a private lesson, can I receive a refund?

We can only offer refunds if you let us know by 3:00 PM the day before your lesson.

Can class times and dates be changed mutually?

Class times can be changed by mutual consent.

Is it possible to pay for the course in instalments?

Yes. Please contact us for more information.

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